phreak.space

Help / Troubleshooting

My upload was blocked or refused

The usual reasons an upload is refused and what to do about each one.

Find the message you saw below.

  • Please disconnect from your VPN. The upload network rule. Turn off your VPN or proxy, retry, then turn it back on. See the guide on upload rules.
  • Hosting files requires a pro account. Only Pro accounts can host files. Photos can be uploaded from any account.
  • Not enough storage, or the file is too big. Your plan has a storage allowance and a largest file size, shown on the Billing and File Host pages. Delete something or upgrade.
  • A photo is too large. The Photos page shows the biggest photo for your plan. Make the image smaller or upgrade. An image can also be refused if it has an enormous number of pixels.
  • Confirm your email. When the site requires it, you must confirm your email before uploading. See the guide on email verification.
  • This upload is being reviewed before it can be shown. The image is held for a check. It is not deleted. A person looks at it, and a mistake is put right. You do not need to upload it again.
  • This file can't be uploaded. The file was refused by the image check.
  • Wrong type. Photos accept JPG, PNG, GIF, WebP and AVIF. Profile pictures must be under 5 MB.
  • Too many requests. You uploaded a lot in a short time. Wait a minute.
  • The upload stopped half way. Check your connection and start the upload again.

If none of these fit, and you are a paid member, send a support ticket with what you were doing and the exact message.

Still stuck? Paid members can ask the support assistant or send a ticket from their account. Everyone can use the DMCA form for copyright notices.